We will do our best to deliver every order as quickly as possible. There are times when we will not be able to provide certain items due to circumstances beyond our control. As the printer and publisher, and the fact that these titles are mainly short run books, there are also times when book orders will be held up by printing.
Customer agrees to bear responsibility for any duties/taxes that may apply to a purchase shipped outside of the U.S. and that Endeavor Books – Mountain States Lithographing LLC will not be held accountable for any of these fees.
Prices of items may change without notice. It is the customer’s responsibility to check our web site to obtain the most up to date prices, and order forms.
We retain the right to refuse service to anyone, for any reason
In the unlikely event that you are unhappy with the quality of a service or product provided by Endeavor Books – Mountain States Lithographing LLC, you must notify us within thirty (30) days after receiving the merchandise. Include a copy of all order sheets sent from us with your order. We will review the job, and at our discretion either redo the job, or refund the purchase price. If the fault does not lie with us, you will be charged a return shipping fee.
Printing jobs that have been proofed and approved by the client, will be charged for the job or for the work that has been completed if an error in typography or in art is discovered after proofing. If the fault lies with Endeavor Books – Mountain States Lithographing LLC, the job will be corrected, reprinted or refunded at our discretion.
Returns must be insured USPS, UPS or FedEx. No COD’s accepted.
Liability of Endeavor Books, Mountain States Lithographing LLC, its officers, employees and directors is limited to a refund of the purchase price of any item or service purchased. This limitation of liability applies to all damages of any kind including (without limitation) compensatory, direct, indirect, special or consequential damages, loss of or damage to property, loss of income and claims of third parties.
We collect some data about your order when you use the “estimator” and when you pay online. This data is used in the event there is a problem with an order form. This data is held on a secure server, protected by SSL encryption, We delete this data after 3 – 6 months, and we will never share, sell, or allow access to this information by anyone outside Endeavor Books or Mountain States Lithographing LLC under any circumstances.